This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service/website. We take your privacy very seriously and therefore urge you to read this policy very carefully.

Iseult Designs collect, use and share certain personal information about you. In this regard, we are bound by General Data Protection Regulations (GDPR), which apply to all EU countries. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Policy, terms used in this Policy have the same meanings as in our Terms and Conditions.

Section 1: Collection of Data/Information

We collect several different types of information/data for various purposes, in order to provide and improve our Service to you.
Types of data collected include:
a) Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
• Email address
• First and last names
• Phone number
• Address, Country, State, Province, ZIP/Postal code, City
b) Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
c) Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Some examples of the Cookies we use are:
• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.

Section 2: Use of Data

We use the collected data for various purposes as follows:
• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

Section 3: Transfer of Data

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your country, state, province or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Ireland and choose to provide information to us, please note that we transfer the data, including personal data, to Ireland and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The security of your data is important to us and we will take all steps reasonably necessary to ensure that it is treated securely and in accordance with this Privacy Policy and that no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place, including the security of your data and other personal information.

However it is worth noting that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Section 4: Disclosure of Data – Legal Requirements

We may disclose your personal data in the good faith belief that such action is necessary to:
• comply with a legal obligation
• protect and defend the rights or property of iseult designs
• prevent or investigate possible wrongdoing in connection with the Service
• protect the personal safety of users of the Service or the public
• protect against legal liability

Section 5: Consent issues

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, this implies that you consent to our collecting this data and using it for that specific reason only.
We will never use your personal data for any other reason, e.g. marketing, unless you have given your expressed permission for us to do so.
To withdraw any such consent (as regards contacting you or the continued collection, use or disclosure of your information), you should contact us at info@iseultdesigns.com

Section 6: Payment issues – WooCommerce

Our store is built using WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WooCommerce data storage, databases and the general WordPress application.

Payment: If you choose a direct payment gateway to complete your purchase, then WooCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read WooCommerce’s Terms of Service

Section 7: Third-party Services

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obliged not to disclose or use it for any other purpose.

Analytics: One such service is Google Analytics, a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Links to other sites: Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Section 8: Childrens’ Privacy

Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Section 9: Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this policy or the information we hold about you, please contact us at info@iseultdesigns.com